Coverart for item
The Resource Improving your measurement of customer satisfaction : a guide to creating, conducting, analyzing, and reporting customer satisfaction measurement programs, by Terry G. Vavra

Improving your measurement of customer satisfaction : a guide to creating, conducting, analyzing, and reporting customer satisfaction measurement programs, by Terry G. Vavra

Label
Improving your measurement of customer satisfaction : a guide to creating, conducting, analyzing, and reporting customer satisfaction measurement programs
Title
Improving your measurement of customer satisfaction
Title remainder
a guide to creating, conducting, analyzing, and reporting customer satisfaction measurement programs
Statement of responsibility
by Terry G. Vavra
Creator
Subject
Language
eng
Cataloging source
DLC
Dewey number
658.8/12
Illustrations
illustrations
Index
index present
LC call number
HF5415.335
LC item number
.V38 1997
Literary form
non fiction
Nature of contents
bibliography
Label
Improving your measurement of customer satisfaction : a guide to creating, conducting, analyzing, and reporting customer satisfaction measurement programs, by Terry G. Vavra
Instantiates
Publication
Bibliography note
Includes bibliographical references (pages [465]-476) and index
Carrier category
volume
Carrier category code
nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Control code
36713110
Dimensions
24 cm
Extent
xviii, 490 pages
Isbn
9780873894050
Isbn Type
(alk. paper)
Lccn
97011803
Media category
unmediated
Media MARC source
rdamedia
Media type code
n
Other physical details
illustrations
Label
Improving your measurement of customer satisfaction : a guide to creating, conducting, analyzing, and reporting customer satisfaction measurement programs, by Terry G. Vavra
Publication
Bibliography note
Includes bibliographical references (pages [465]-476) and index
Carrier category
volume
Carrier category code
nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Control code
36713110
Dimensions
24 cm
Extent
xviii, 490 pages
Isbn
9780873894050
Isbn Type
(alk. paper)
Lccn
97011803
Media category
unmediated
Media MARC source
rdamedia
Media type code
n
Other physical details
illustrations

Library Locations

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      8425 W. McNichols, Detroit, MI, 48221, US
      42.415488 -83.155447

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