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The Resource Measuring customer satisfaction : survey design, use, and statistical analysis methods, Bob E. Hayes

Measuring customer satisfaction : survey design, use, and statistical analysis methods, Bob E. Hayes

Label
Measuring customer satisfaction : survey design, use, and statistical analysis methods
Title
Measuring customer satisfaction
Title remainder
survey design, use, and statistical analysis methods
Statement of responsibility
Bob E. Hayes
Creator
Subject
Language
eng
Cataloging source
DLC
Dewey number
658.8/12
Illustrations
illustrations
Index
index present
LC call number
  • HF5415.335
  • HF5415.335
LC item number
  • .H39 1998
  • .H39 1998
Literary form
non fiction
Nature of contents
bibliography
Label
Measuring customer satisfaction : survey design, use, and statistical analysis methods, Bob E. Hayes
Instantiates
Publication
Bibliography note
Includes bibliographical references (pages 261-266) and index
Carrier category
volume
Carrier category code
nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Control code
36647782
Dimensions
24 cm
Edition
Second edition.
Extent
xviii, 278 pages
Isbn
9780873893626
Isbn Type
(alk. paper)
Lccn
97003240
Media category
unmediated
Media MARC source
rdamedia
Media type code
n
Other physical details
illustrations
Label
Measuring customer satisfaction : survey design, use, and statistical analysis methods, Bob E. Hayes
Publication
Bibliography note
Includes bibliographical references (pages 261-266) and index
Carrier category
volume
Carrier category code
nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Control code
36647782
Dimensions
24 cm
Edition
Second edition.
Extent
xviii, 278 pages
Isbn
9780873893626
Isbn Type
(alk. paper)
Lccn
97003240
Media category
unmediated
Media MARC source
rdamedia
Media type code
n
Other physical details
illustrations

Library Locations

    • Marygrove College LibraryBorrow it
      8425 W. McNichols, Detroit, MI, 48221, US
      42.415488 -83.155447

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